Your privacy is our priority. This document clearly explains how Unibet collects, stores, uses and protects your personal data as a player in Malaysia.
Data Protection Level
How we protect every Malaysian player's personal data transparently and responsibly
All data transmitted between your device and Unibet's servers is encrypted using 256-bit SSL technology — the same security standard used by Malaysia's leading banks, including Maybank and CIMB.
Unibet has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your consent. Your data belongs to you — not us.
You have the right to access, correct, download or request deletion of your personal data at any time through your Unibet account settings or by contacting our support team.
Unibet player data is stored on secure servers with strict access controls. Only authorised personnel may access personal data, and all access is logged and continuously monitored.
Unibet fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and usage processes are designed to meet applicable data protection legal requirements.
You can manage your marketing communication preferences at any time — including promotional emails, SMS notifications and special offers. Unsubscribing is as easy as a single click in your account settings.
Welcome to the Unibet Malaysia Privacy Policy. This document explains in detail how Unibet ("we", "our platform") collects, processes, stores and protects your personal data when you register for and use the services we offer.
We take privacy seriously and are committed to ensuring your data is handled in a transparent, secure manner that complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Please read this document carefully before using the Unibet platform.
This Privacy Policy applies to all users of the Unibet Malaysia platform — including those who browse our website, register a new account, make deposits using local payment methods, play the games we offer, or contact the Unibet customer support team.
By using the Unibet platform in any capacity, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of Unibet's services. Any enquiries regarding this Privacy Policy may be directed to us via email at support@unibet-khelo.com.
Unibet Malaysia is fully compliant with Malaysia's Personal Data Protection Act 2010 (Act 709). All our data processing practices are aligned with the seven data protection principles set out in the Act.
In operating the betting platform, Unibet may collect various categories of personal data from users. The type of data collected depends on how you interact with our platform:
Identity Data:
Contact Data:
Financial Data:
Platform Usage Data:
Unibet does not collect sensitive data such as health information, religious beliefs or political views unless specifically required by law and with your explicit consent.
Unibet collects personal data through several key channels during your use of our platform:
Unibet uses the personal data collected for legitimate and specific purposes. We do not use your data for any purpose not stated in this policy without your prior consent:
| Purpose of Use | Legal Basis |
|---|---|
| Registration & account management | Contractual fulfilment |
| Deposit and withdrawal processing | Contractual fulfilment |
| Identity verification (KYC) | Legal obligations |
| Fraud prevention and anti-money laundering | Legal obligations |
| Customer support | Legitimate interests |
| Marketing and promotional offers | Your consent |
| Platform improvement & analytics | Legitimate interests |
| Responsible Gaming | Public interest |
For marketing purposes specifically, Unibet will only send you promotional communications if you have given explicit consent to do so. You may withdraw this consent at any time through the communication preferences settings in your account.
Unibet does not sell, rent or share your personal data with third parties for their own marketing purposes. However, in the course of operating the platform, we may share your data with selected third parties under the following limited and controlled circumstances:
All third parties with whom we share player data are bound by strict data protection agreements and are only permitted to process your data for the specific purposes that have been agreed upon.
Unibet continuously invests in cybersecurity infrastructure to ensure the personal data of Malaysian players remains protected at all times. The following are the key security measures we have in place:
While Unibet takes all reasonable steps to protect your data, account security also depends on your own actions — including using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to us.
The Unibet platform uses cookies and similar tracking technologies to enhance the user experience, maintain secure login sessions and understand how users interact with our platform.
Types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality and experience of the Unibet platform.
Under Malaysia's Personal Data Protection Act 2010 and Unibet's policies, you have the following rights regarding your personal data:
You have the right to request and receive a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request a correction without undue delay.
You may request deletion of your personal data, subject to any applicable legal retention obligations.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
In certain circumstances, you may request that we restrict how we process your personal data.
To exercise any of the above rights, contact our privacy team at support@unibet-khelo.com clearly stating your request. We will respond within 30 business days of receiving it.
Unibet retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law:
Once data is no longer needed and there is no legal obligation to retain it, Unibet will securely delete or anonymise it in accordance with established procedures.
The Unibet platform is not intended for or designed to be used by individuals under the age of 18. We take our responsibility to prevent minors' access to betting services seriously.
Unibet conducts age verification during the account registration process and may request proof of age documentation at any time. If we determine that a minor has registered an account or is using our platform, the account will be closed immediately and all associated funds will be handled in accordance with established procedures.
If you are a parent or guardian concerned about a child's access to gambling content, please use parental control software and contact us if you suspect any inappropriate use.
Unibet reserves the right to modify, update or replace this Privacy Policy at any time. Any material changes will be communicated to you via in-platform notifications, email or a prominent notice on this page.
The "Updated" date at the top of this page will always reflect the date of the most recent changes. Your continued use of the Unibet platform after any changes are published will be considered your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns or requests regarding this Privacy Policy or Unibet's management of your personal data, please contact us through any of the following channels:
You may also refer to our Frequently Asked Questions for answers to the most frequently asked questions about privacy and data security on the Unibet platform.
Unibet is committed to addressing every privacy-related enquiry or complaint with the utmost seriousness and respect. Your trust is the foundation of our relationship with you as a Malaysian player.
Unibet Malaysia uses 256-bit SSL encryption, is fully PDPA-compliant and never sells your data. Register today and enjoy a safe, secure gaming experience.
256-bit SSL · PDPA Compliant · No Data Selling · Terms & Conditions